514.3 SMTP, POP3, and IMAP
Understand how email is sent and received using internet protocols that support secure, structured communication.
Overview
In this topic, we explore how email is transferred between systems using dedicated communication protocols. SMTP is used to send messages, while POP3 and IMAP are used to retrieve and manage inboxes. These protocols are fundamental to email applications and illustrate how the Internet supports asynchronous communication through structured standards.
Targets
In this topic, students learn to:
Explain the function of SMTP in sending email
Describe how POP3 and IMAP retrieve messages from a server
Compare POP3 and IMAP based on user experience and technical behaviour
Understand how these protocols integrate with email clients and servers
Recognise how protocol design supports accessibility across devices
Syllabus references
Email transmission protocols
SMTP – Sending email
Simple Mail Transfer Protocol (SMTP) is used to send messages from an email client to a mail server, or from one mail server to another.
Used when clicking “Send” in an email application
Pushes the email to the recipient’s mail server
Only supports outbound messages
POP3 – Download and delete
Post Office Protocol version 3 (POP3) retrieves emails by downloading them to a local device, then typically deleting them from the server.
Simple and resource-efficient
Works best on a single device
Not suitable for users who check email from multiple devices
IMAP – Server-based access
Internet Message Access Protocol (IMAP) allows users to view and manage emails while keeping them stored on the server.
Supports synchronisation across devices
Reflects folder structure and message status across platforms
Common in cloud-based email systems

Summary
SMTP, POP3, and IMAP are the core protocols that allow emails to be sent and received over the internet. Each serves a different purpose: SMTP for sending, POP3 for downloading, and IMAP for synchronised inbox access. Understanding these protocols helps clarify how everyday communication is handled behind the scenes.
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